A Control Panel is a web-based interface where you can handle various aspects of your presence online. For example, you could set up or change site files, create and check e-mail messages, manage databases, check visitor stats and so on. Those things are executed using buttons and menus inside a browser and the Control Panel may also be called ‘back office’, i.e. the admin area associated with your web hosting account. Most of the Control Panels these days will enable you to handle all hosting-related matters, but you shall often require a different system to take care of payments or to get a new domain when the company offers domain registrations. Based on the platform they employ, you can be able to use the billing account to open a support ticket to ask a question or to troubleshoot and fix an issue as well, or you might have to use a 3rd system.