Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center section integrated into Dominios y Alojamiento UIO’s Site Control Panel offers a collection of help articles and commonly asked questions. Aimed at resolving any common problem that you may possibly run into, they are contributed by our support team of practiced techs.

  • Top quality support service

  • How–To Videos

  • For those who want to learn how to deal with a commonly encountered issue by watching a how–to video, we’ve added a compilation of video tutorials to our Site Control Panel. All the instructional video clips are short and simple to comprehend. They offer visual demonstrations of various web site management operations.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • All semi–dedicated servers are backed up by a 24/7/365 tech support service and come with a one–hour support ticket response guarantee. Our seasoned technical support engineers will be online for you 24x7 and will solve any issue that you may possibly run into within maximum 1 hour after the helpdesk ticket submission. In most instances, a reply will be provided to you within twenty minutes.