An Intuitive Help Center
The Help Center section integrated into Dominios y Alojamiento UIO’s Site Control Panel offers a collection of help articles and commonly asked questions. Aimed at resolving any common problem that you may possibly run into, they are contributed by our support team of practiced techs.
For those who want to learn how to deal with a commonly encountered issue by watching a how–to video, we’ve added a compilation of video tutorials to our Site Control Panel. All the instructional video clips are short and simple to comprehend. They offer visual demonstrations of various web site management operations.
A One–Hour Response Guarantee
All semi–dedicated servers are backed up by a 24/7/365 tech support service and come with a one–hour support ticket response guarantee. Our seasoned technical support engineers will be online for you 24x7 and will solve any issue that you may possibly run into within maximum 1 hour after the helpdesk ticket submission. In most instances, a reply will be provided to you within twenty minutes.